1. Information We Collect

When you visit Matilda Stay, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and other information you voluntarily provide when you make a purchase, subscribe to our newsletter, or contact us.

  • Non-Personal Information: We may collect information about how you interact with our website, such as your IP address, browser type, and browsing activity, through cookies or similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services and products.

  • To communicate with you, including sending updates, promotions, or important information about your orders.

  • To process payments and manage your account.

  • To personalize your experience and improve the content of our website.

  • To analyze site traffic and usage patterns for optimization purposes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist in operating our website, processing payments, and delivering services. These providers are obligated to keep your information confidential and secure.

4. Data Security

We use reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Opt-Out Instructions

As a customer of Matilda Stay, you have the right to:

  • Access your personal information: You can request a copy of the personal data we hold about you.

  • Correct your information: If your personal details are incorrect or incomplete, you can request to update them.

  • Opt-out of marketing communications: If you no longer wish to receive marketing emails or updates, you can opt-out at any time by following the unsubscribe link provided in our emails or by contacting us directly at [email protected].

6. International Data Transfers

Since Matilda Stay operates worldwide, your personal information may be transferred and processed in countries outside your country of residence. By using our services, you consent to the transfer of your data to other jurisdictions, which may not offer the same level of data protection as your home country.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: [email protected]